FAQ – Frequently Asked Questions

When people contact me, they frequently ask the following questions.  If your question is not answered here then please contact me by phone 1-604-907.2724 or e-mail info at sarahbournephotography dot com (sorry for the spelling out of the address – I’m trying to avoid spam).

Do you charge extra for travel and accommodation?

Not as a rule.  I’m happy to travel up to 6 hours from Whistler in any direction before even considering additional travel costs.  This means I can get to Kelowna, Vernon, Armstrong, Kamloops etc.   For weddings on Vancouver Island or Sunshine Coast there is an additional $450 charge to cover ferry fees and additional travel time.

When will you get to the town where my wedding is taking place?

The day before.  Sometimes late evening, sometimes early enough to meet you the day before your wedding.  It depends on the day of the week.  For example for Saturday weddings I will travel late Friday evening.  For Sundays weddings I have more time on Saturday to get there sooner.

Do you provide a proof album?

- No.  Proof albums are a legacy from the days of film: Photographers retained the rights to the photographs and you had to order prints through them.  I provide the digital images on disc so that you can print as many photos of whatever size yourself.  This is more economical for you.

Can I print from the CD/DVD?

Yes.  I include all of the photographs in full resolution jpegs that you can print from.  I also resize all of the images for you to a lower resolution that is easy for e-mail, Facebook and other electronic sharing.  The disc will note that you have permission to print – some photo labs insist on this.

How many photographs will I receive?

- For my 8 hour package I will include approximately 300 photographs.  For the 6 hour package there will be about 250 images.

When will I receive my photographs?

- I aim to have the ‘Storybook Album’ on-line within a week of your wedding.  I will then send the CD/DVD of images to you.

How do I make a reservation?

- The best thing to do is to contact me to ensure that I am available.  I will take all the pertinent information – names, addresses, ceremony and reception information etc so that I can prepare a contract.  I will send that to you by e-mail.  Please return it, signed, with your deposit cheque.  I require a $500 deposit on signing.  This is non-refundable.  Once I have received your signed contract I will also sign it and send a copy to you for your records, together with a receipt for the deposit.

When is the balance payable?

- The balance is payable the week before your wedding.  Currently I only accept cheques but will soon add a PayPal button to this web site for easier payment.

I hope that this information is useful but please do not hesitate to contact me if you have other questions.